U.S analysts say retail systems methods in the form of robots, vending machines, and also the use of touch screen kiosk are the reason for human job losses because they are increasingly replacing employees

The Los Angeles Times reported that as shoppers become more accustomed to using self-service units, the loss of retail positions is hampering the nation’s high unemployment rate.

It is estimated one in 10 Americans are employed in the retail industry but companies tend to be progressively turning to technology and it is rewards to sell more products, enhance customer experience and employ fewer employees.

In January 2011 there were 14.5 million U.S retail workers, down 1.1 million from three years ago.
Professionals say the trend is a worry understanding that retail jobs could soon vanish altogether.

Nevertheless, it’s less about total human replacement and much more an instance of better placing staff and giving customers the ease of being in a position to opt for a kiosk should they desire.

In numerous conditions automatic is not a “nice to have” but a necessity, especially in places where speed is a must; automating the right services for example with an internet kiosk brings great benefits to both a business and its clients.

With that said, no matter how tech-savvy humans become machines cannot deal completely with 100% of situations and for that reason a careful stability of staff to kiosks is a must.

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